01About this policy
This policy explains how Battery Centre Co Pty Ltd (ABN 35 702 918 376), referred to as "we" or "us", collects, uses, stores, and shares personal information.
We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
02Information we collect
We only collect what we need to quote, supply, and deliver a battery. This can include:
- your name and phone number
- your delivery address, so we can check it is within our 5 km delivery radius
- details of the vehicle, boat, or machine, such as make, model, year, or battery code
- anything else you choose to tell us in a call, text, or message
This website has no customer accounts and no online checkout. We do not ask for card details through this website.
03How we collect it
We collect personal information when you call us, text us, visit our counter, or use the quote form on this website.
The quote form opens the messages app on your device with your details filled in. Nothing is sent until you press send, and the website does not store what you type.
04How we use it
- to confirm the right battery and give you a price
- to check your address is within our delivery radius
- to arrange delivery or collection from the counter
- to contact you about your quote or order
- to keep records we are required to keep by law
06This website and cookies
This website does not use analytics or advertising cookies. Some pages load services from other providers, which may receive your IP address or set their own cookies:
- Google Fonts supplies the typeface used on every page.
- Google Maps shows our location on the Delivery Area page.
Links to our suppliers, YHI Power and Battery World, open their own websites, which have their own privacy policies.
07Storage and security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, and we keep it only for as long as we need it.
08Access and correction
You can ask to see the personal information we hold about you, or ask us to correct it. Contact us using the details below and we will respond within a reasonable time.
09Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to fix it.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
10Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
11Contact us
- Call or text0447 945 118
- Counter205 Tenth Avenue, Austral NSW 2179